ar998 Privacy Policy — Your Data Handled with Care, Always

01. Who We Are

ar998 operates the online gaming and betting platform available at ar998.win. For the purposes of this Privacy Policy, ar998 is the data controller — meaning we are responsible for deciding how and why your personal data is collected and processed when you use our platform.

ar998 is a platform designed for Pakistan users and operates in Pakistani Rupees. All data processing activities described in this policy relate to users accessing ar998 from within Pakistan and to the services available on the platform, including sports betting on Cricket, PSL and Football, Casino games, Fish Games, Bingo and related features.

02. Information We Collect

ar998 collects information in three ways: information you provide directly, information collected automatically when you use the platform and information received from third parties involved in payment processing or identity verification.

Information You Provide Directly

When you register an ar998 account, you provide your name, date of birth, mobile number and email address. At the point of identity verification — required before your first withdrawal or at any point ar998 deems necessary for compliance — you may be asked to submit a copy of a government-issued identity document such as a CNIC. Your payment details (such as your JazzCash or Easypaisa account number or bank account information) are collected when you make a deposit or request a withdrawal.

Information Collected Automatically

When you access ar998 through the website or mobile app, we automatically collect certain technical data. This includes your IP address, device type, operating system version, browser type and session timestamps. We also collect usage data such as which pages you visit, how long you spend in particular sections and which games or markets you interact with. This data is collected primarily to maintain platform security, detect suspicious account activity and improve the ar998 experience over time.

Information from Third Parties

ar998 may receive confirmation data from payment processors when a transaction is initiated or completed. This is limited to transaction reference numbers, amounts and status — not your full payment credentials. Identity verification partners may confirm the validity of documents you submit without sharing the full document contents back to ar998 in all cases.

03. How We Use Your Data

ar998 uses your personal data only for legitimate purposes directly related to operating the platform and providing services to you. The primary uses are:

• Account management — creating, maintaining and securing your ar998 account and enabling you to log in, deposit, bet and withdraw.
• Payment processing — processing PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported methods.
• Identity verification — confirming that you are who you say you are, that you are at least 18 years old and that your withdrawal account belongs to you personally.
• Customer support — responding to queries, resolving disputes and keeping records of communications to ensure quality and consistency.
• Security and fraud prevention — monitoring for suspicious activity, detecting multiple accounts linked to the same individual and protecting the platform from automated abuse.
• Responsible gaming — monitoring usage patterns that may indicate problematic gaming behaviour and enabling the responsible gaming tools available in your account settings.
• Platform improvement — understanding how Pakistan users interact with ar998 to make the platform faster, easier to use and more relevant to local preferences and sports interests.
• Communications — sending account-related notifications such as deposit confirmations, withdrawal updates and security alerts. Promotional messages are only sent with your explicit consent.

04. Cookies and Tracking Technologies

ar998 uses cookies and similar technologies on the website and in the mobile app. Cookies are small files stored on your device that help the platform function correctly and remember your preferences between sessions.

ar998 uses the following types of cookies:

• Essential cookies — required for the platform to function. These include session authentication cookies that keep you logged in and security tokens that protect your account. You cannot opt out of essential cookies without losing access to the platform.
• Functional cookies — remember your preferences such as your preferred language or display settings, so you do not have to re-enter them each session.
• Analytics cookies — help ar998 understand which parts of the platform are most used and how users navigate between sections. This data is aggregated and anonymised — it is not linked to your individual identity.

ar998 does not use advertising cookies or share cookie data with advertising networks. You can manage cookie preferences through your browser settings, though disabling essential cookies will affect platform functionality.

05. Sharing Your Personal Data

ar998 does not sell your personal data. We share personal data only in the following limited circumstances:

• Payment processors — JazzCash, Easypaisa, Raast, and banking partners receive the minimum information required to process your transaction. These processors are bound by their own data protection obligations.
• Identity verification providers — when you submit identity documents, a third-party verification service may be used to confirm their validity. This service operates under a data processing agreement with ar998.
• Technology providers — ar998 uses third-party providers for hosting infrastructure, customer support software and analytics. These providers access data only as necessary to deliver their service and are contractually prohibited from using it for any other purpose.
• Legal and compliance obligations — ar998 may disclose personal data if required to do so by law, court order or in response to a legitimate request from a relevant authority. ar998 will notify you of such disclosures where legally permitted to do so.
• Business transfers — in the event that ar998's business is acquired or merged, your data may form part of the transferred assets. In such circumstances, ar998 will notify users and ensure that the acquiring party commits to the same privacy standards set out in this policy.

06. Data Security

ar998 takes the security of your personal data seriously. The technical and organisational measures in place include:

• SSL/TLS encryption for all data transmitted between your device and ar998 servers.
• Encrypted storage of sensitive account data including passwords — ar998 stores password hashes, never plain text credentials.
• Payment data is processed through PCI-compliant payment gateways. ar998 does not store full card numbers or complete mobile wallet credentials on its own infrastructure.
• Role-based access controls that limit which ar998 staff members can access which categories of user data, on a need-to-know basis.
• Regular security monitoring for unusual access patterns, potential breaches and vulnerability assessments.

No digital platform can guarantee 100% security against all possible threats. If ar998 becomes aware of a security breach that affects your personal data in a material way, we will notify affected users as promptly as circumstances allow.

Your own account security matters too — use a strong, unique password for ar998 and do not share your login credentials with anyone. If you suspect unauthorised access to your account, contact support via in-app chat immediately.

07. How Long We Keep Your Data

ar998 retains personal data for as long as your account is active and for a reasonable period thereafter as required by our legal and compliance obligations. In practice this means:

• Active accounts — data is retained for the duration of your account's active status plus a minimum retention period following account closure.
• Financial transaction records — transaction history is retained for a minimum of five years from the transaction date to meet financial record-keeping obligations.
• Identity verification documents — retained for the period required by applicable compliance standards and then securely deleted.
• Support communications — customer support records are retained for a reasonable period to allow for the resolution of follow-up issues and quality review.
• Analytics data — anonymised and aggregated usage data may be retained indefinitely as it cannot be linked back to individual users.

When data is no longer required for any legitimate purpose, ar998 securely deletes or anonymises it.

08. Your Rights Over Your Data

As an ar998 user in Pakistan, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team via in-app chat:

• Right of access — you can request a copy of the personal data ar998 holds about you.
• Right to correction — if any of your personal data is inaccurate or outdated, you can request that it be corrected. For registered account details, you can also update many fields directly through your account settings.
• Right to deletion — you can request deletion of your personal data. This right is subject to our legal obligations — ar998 is required to retain certain financial and identity records for compliance purposes and cannot delete those records on request alone.
• Right to restrict processing — you can request that ar998 restrict the processing of your data in certain circumstances, for example while a dispute over accuracy is being investigated.
• Right to opt out of marketing — you can withdraw consent for promotional communications at any time through your account settings or by notifying support. Opting out does not affect your ability to use ar998.

09. Children's Privacy

ar998 is strictly an adult platform intended for users aged 18 and over. ar998 does not knowingly collect personal data from anyone under the age of 18. If you believe a person under 18 has created an ar998 account, please contact support immediately so that the account can be reviewed and closed.

Age verification is carried out as part of the account registration and withdrawal process. Where ar998 identifies that an account was created by a minor, all account data will be securely deleted and any deposits returned where possible through the original payment method.

10. Third-Party Links and Services

The ar998 platform may contain links to third-party services such as game providers' information pages or payment method support resources. This Privacy Policy applies only to ar998 itself — ar998 is not responsible for the privacy practices of any third-party websites or services that you access via links from the platform.

Game content provided by licensed third-party studios operates within the ar998 platform environment. These providers receive session and outcome data required to run the games correctly but do not receive your personal identity or payment information unless you interact directly with a standalone third-party service outside of the ar998 environment.

11. Changes to This Privacy Policy

ar998 may update this Privacy Policy from time to time as the platform evolves or as legal and compliance requirements change. When significant changes are made, ar998 will notify registered users through a platform notification or by email to the address associated with your account.

The date at the top of this page shows when the policy was most recently updated. Continuing to use ar998 after an updated policy has been published constitutes your acceptance of the changes. If you do not agree with the updated policy, you should close your account before the changes take effect.

We encourage you to review this Privacy Policy periodically. Past versions can be requested from ar998 support if you need to compare changes.

12. Contact Us

If you have questions about this Privacy Policy, about how ar998 handles your personal data, or if you want to exercise any of your data rights, please get in touch through one of the following channels:

• In-app chat — available 24/7 through the ar998 website or mobile app. This is the fastest route for most privacy queries.
• Email — [email protected] — for written privacy requests. Please include your registered mobile number or email address (but not your password) so our team can locate your account.

You may also refer to our FAQ page for answers to common questions about account data, verification and withdrawals, or review the Terms and Conditions for the broader rules that govern your use of ar998.